Forget-Me-Not
An automated appointment reminder system that saves time, cost and the administrative tasks of appointment or medication reminders, no-show rescheduling, pre-op and post-op reminders or notifications of new services. This product is perfect for a private medical practice, dentist, or variety of other firms that operate under strict appointment schedules.
Forget-me-Not is an interactive voice system (IVR) which delivers pre-recorded announcements and has the additional capability to track responses, record messages, and track outbound call attempts.
Using a program we provide, the daily confirmation list from your scheduling software is sent to our computers by a secure internet link. Our system then calls your clients or patients to confirm their appointments, posts the results to your account on our web site, and sends you an email of your confirmations.
Forget-me-Not is flexible to conduct your confirmation calls anytime you specify. Your staff is freed of the tedious task of confirmation calls, and thus able to use their time more productively. In addition to freeing up your staff, you free up your telephone lines and measured telephone cost.
- Instantaneous email notification of appointment cancellations
- Flexibility to schedule calls during non-business hours times
- Increased controls and streamlined processes to ensure that you never have an open appointment time
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