TBS: Total Billing Solution

Enabling you to manage your call center more efficiently and profitably.

More than just a billing system, the Total Billing Solution is packed with features that enable you to manage your call center more efficiently and profitably than ever before. With millions of bills produced and a track record of more than 15 years, TBS provides the critical data you need to manage your business. The system can produce dozens of standard reports and unlimited custom reports, and enables you to view or print previous invoices at the touch of a button. And it can deliver invoices electronically at the touch of a button. From lead follow-up to account setup and customer service, TBS puts the information you need at your fingertips.

In a Windows environment, TBS integrates billing, contact management and inventory control for DIDs, pagers and voice mailboxes. The system is easy to use and supports multiple users and office. Flexible TBS Configurations include:

• Recurring and Usage Billing and Tracking
• Multi-Cycle Billing
• Tax Tracking
• User Defined Screens
• SQL Queries

TBS imports, manipulates, and archives usage statistics from most call center equipment. And it interfaces to popular credit card authorization programs and to the ACH network for direct debiting. It can even integrate client information, account setup, task assignment checklists, and an expanded account manager.

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